Problem-Solving Tools

With an emphasis on application

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Details
Milwaukee Metro Area
January 15, 2010, 8 a.m. - 12 p.m.
Individual Price
BEC Member:	$150
Non-Member:	$175
Organization Price
BEC Member:	$2,000 per day **
Non-Member:	$2,800 per day **
** Responsible for facilitator's expenses, including travel, lodging and food.

The half-day Problem-Solving Tools module presents an eight-step process covering basic problem-solving tools with a critical element - application of the tools. You will gain an understanding of the appropriate application and effective use of each tool. In addition, the tools will be practiced using real examples that you provide. Application of group decision making (brainstorming, multivoting and consensus) to identify and analyze problems will also be incorporated.

Prerequisite: Lean Overview

Topics include:

Root Cause Analysis
Identifying problems
Analyzing problems
Familiarization with Root Cause Analysis, Process Flowcharting, Pareto Chart, Fishbone Diagram, Histogram, Scatter Diagram
Utilizing multiple tools on a single problem
Application of the tools through an in-class, hands-on simulation

.Upon completion, you will be able to:

Effectively identify and select problems for resolution
Select the most effective tool to use for specific problems
Interpret the information gained from the tool to begin developing a corrective action plan

http://www.bec.msoe.edu/course_descriptions/LNPST.php